Customer Advisor / Sales Advisor
- Salary: £30,000 OTE
- Location: Leeds
- Industry: Motor Trade Jobs / Automotive Jobs
Description:
Expand your sales and customer service career in to the new world of internet cars sales. Autoquake.com is a cutting edge ecommerce company in a very large vertical market, the £34 billion car industry. As the UK's leading online car retailer the company is revolutionising the industry and has aspirations to do so worldwide. To achieve this the company has assembled a strong team with a background from companies such as Expedia, Microsoft, eBay and Lastminutre.com. Founded 4 years ago, Autoquake.com is growing quickly and has close to 100 employees and over £60 million in annual sales.
Autoquake.com is a transactional website which allows consumers to make a purchase decision online for used cars, an expensive and complex used product.
As part of the continued expansion programme the position of Customer Advisor / Sales Executive will give you an opportunity to work in a dynamic team orientated environment with good opportunities to grow your career. You will enjoy working in an evolving, results driven fast paced environment at there preparation and handover centre near Crossgates in Leeds West Yorkshire.
Primary Job Function
This is a key customer facing role primarily focused on selling cars through prearranged appointments including a range of finance and insurance products. For many customers you will be the first person they meet face to face and therefore there is a need to create a welcoming atmosphere. It is vittaly important that the whole "Autoquake" experience is one of complete satisfaction from start to finish of which you will be an integral part.
Working Hours
Full time is 5 days per week on a rota basis with some weekend working and occasional late nights to 7.00 pm. Part time roles are available on a 2 and 3 day a week basis which would also include some weekend working.
Salary and Holiday Entitlement.
Full time roles have a £16,000 per annum basic salary plus commission that gives an uncapped OTE of £35,000 per annum. Annual holiday entitlement is 22 days plus bank holidays (30 in total). Part time roles are pro-rata. Some Bank Holidays may have to be worked with a day taken in lieu.
Keys tasks
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Providing a consultative sales approach
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Selling the appropriate finance and insurance products
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Handling incoming enquiries by telephone and e-mail
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Customer data entry
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Assisting customers with the decision making progress
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Arranging home delivery
It is essential that you have a minimum of 2 years previous sales or customer services experience and are computer literate. Ideally you will have 4 GCSE's at grades C or equivalent, a proven track record of high customer satisfaction and be well organised. Existing knowledge of finance and insurance products, car sales or are just a car enthusiast would be a distinct advantage
Permanent Full Time and Part Time roles are available, please make your option on working hours clear with your application.
If you have not been contacted within 14 days of sending your CV you can assume on this occasion you have been unsuccessful.
